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Privacy Policy

Privacy Policy SKY SERVERS SRL

I. GENERAL INFORMATION

The confidentiality of your personal data is one of the main concerns of SKY SERVERS SRL, located in Mun. Râmnicu Vâlcea, Jud. Vâlcea, BLD. DEM RĂDULESCU, Romania, as a data controller. This document aims to inform you about the processing of your personal data in the context of using the Sky-Servers.com website (“Site”).

II. CATEGORIES OF PROCESSED PERSONAL DATA

II.1. If you are a client of the Site, SKY SERVERS SRL will process your personal data, such as name, phone number, email address, billing address, delivery address, data regarding how you use the Site, such as your behavior/preferences/habits within SKY SERVERS SRL, as well as any other categories of data you provide directly in the context of creating a user account, placing an order through the site, or in any other way resulting from the use of the Site.

If you choose to create a user account on the Site using your Facebook or Google account, SKY SERVERS SRL will process the following public profile data displayed by the respective applications: username, email address.

If you choose to create a user account only before completing an order for a product available on the Site, your email address will be requested, and an account will be automatically created. If you do not complete the order, the email address and other provided data will not be stored by SKY SERVERS SRL, and the created account will be automatically deleted.

II.2. If you are a visitor to the Site, SKY SERVERS SRL will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact/questions/complaints section, to the extent you contact us in this way.

III. PURPOSES AND LEGAL BASES FOR PROCESSING

III.1. If you are a client of the Site, SKY SERVERS SRL processes your personal data as follows:

  • For the execution of the contractual relationship between you and SKY SERVERS SRL, i.e., for the processing, validation, dispatch, and invoicing of the order placed on the Site, informing you about the order status, organizing the return of ordered products, etc.

Legal basis: The processing of your data for this purpose is based on the contract concluded between you and SKY SERVERS SRL, as defined in the Terms and Conditions. Providing your personal data is necessary for the execution of this contract. Refusing to provide data may result in the inability to carry out the contractual relationship between you and SKY SERVERS SRL.

  • For the fulfillment of legal obligations incumbent on SKY SERVERS SRL in the context of services provided through the Site, including tax obligations, as well as archiving obligations.

Legal basis: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusing to provide data may result in SKY SERVERS SRL’s inability to fulfill its legal obligations and, therefore, unable to provide the contracted services.

  • For marketing activities, i.e., for the transmission, through distance communication means (email, SMS, telephone call), of commercial communications regarding the products and services offered by SKY SERVERS SRL through the Site.

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by checking the corresponding box at the time of account creation or later, in the My Account section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. In addition, you can unsubscribe by accessing the My Account section.

Providing your data for this purpose is voluntary. Refusing to provide consent for data processing for this purpose will not have negative consequences for you.

  • For various analyses, reports on the functioning of the Site, profiling of consumer preferences, mainly to improve the experience offered on the Site.

Legal basis: The processing of your data for this purpose is based on SKY SERVERS SRL’s legitimate interest in continuously improving the customer experience on the Site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, SKY SERVERS SRL processes your personal data as follows:

  • For marketing activities, i.e., for the transmission, through distance communication means (email, SMS, telephone), of commercial communications regarding the products and services offered by SKY SERVERS SRL through the Site.

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by completing and checking the corresponding box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent for data processing for this purpose will not have negative consequences for you.

  • For resolving complaints, complaints, and to monitor traffic and improve your experience on the Site.

Legal basis: The processing of your data for this purpose is based on SKY SERVERS SRL’s legitimate interest in ensuring the correct functioning of the Site and continuously improving the experience of Site visitors, including by addressing various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. DURATION OF DATA PROCESSING

As a principle, SKY SERVERS SRL will process your personal data for as long as necessary to achieve the processing purposes mentioned above.

If you are a client, we will process your data throughout the duration of the contractual relationships and subsequently according to the legal obligations incumbent on SKY SERVERS SRL (e.g., in the case of financial-accounting documents, for which the retention period provided by law is 10 years from the end of the financial year in which they were drawn up).

If you are a client and choose to delete the user account by pressing the Delete account button in the My Account section, SKY SERVERS SRL will interpret this action as your choice to unsubscribe from receiving commercial communications keeping you informed about the products and services offered through the site. In this regard, if you choose to delete your user account, we will no longer send you emails and/or SMS of this kind. However, we want to inform you that deleting the account will not automatically delete your personal data. If you do not want your personal data to be processed or if you want your data to be deleted, you can exercise your detailed rights in section VII below. If you request the deletion of the account, but there is at least one active order on that account, the account deletion request can be registered only after delivering the products and completing the last active order.

If you withdraw your consent for data processing for marketing purposes, SKY SERVERS SRL will stop processing your personal data for this purpose without affecting the processing carried out by SKY SERVERS SRL based on your consent before its withdrawal.

V. DISCLOSURE OF PERSONAL DATA

To achieve the processing purposes, SKY SERVERS SRL may disclose your data to partners, third parties, or entities that support SKY SERVERS SRL in carrying out its activities through the Site or to central/local public authorities, in the following exemplifying cases:

  • for the administration of the Site;
  • in situations where this communication is necessary for the awarding of prizes or other facilities to data subjects, obtained as a result of their participation in various promotional campaigns organized by SKY SERVERS SRL through the Site;
  • for maintaining, customizing, and improving the Site and the services carried out through it;
  • for data analysis, testing, and research, monitoring usage trends and activity, developing security features, and authenticating users;
  • for transmitting marketing communications, within the limits and conditions provided by law;
  • when the disclosure of personal data is provided by law, etc.

VI. TRANSFER OF PERSONAL DATA

Personal data provided to SKY SERVERS SRL may be transferred outside Romania, but only to states within the European Union and the United States of America.

 

VII. YOUR RIGHTS

In accordance with the legislation on the processing of personal data, as data subjects, you have the following rights:

  1. Right to Information: You have the right to receive details about the processing activities carried out by SKY SERVERS SRL, as described in this document.
  2. Right of Access to Data: You have the right to obtain confirmation from SKY SERVERS SRL regarding the processing of personal data, as well as details about the processing activities, such as how the data is processed, the purpose of the processing, recipients or categories of recipients of the data, etc.
  3. Right to Rectification: You have the right to obtain the correction, without undue delay, by SKY SERVERS SRL of inaccurate/unjustified personal data, as well as the completion of incomplete data. The correction/completion will be communicated to each recipient to whom the data was transmitted, except when this proves impossible or involves disproportionate effort.
  4. Right to Erasure (Right to be Forgotten):
    • The data is no longer necessary for the purposes for which it was collected or processed.
    • You withdraw consent, and there is no other legal basis for the processing.
    • You object to the processing, and there are no legitimate grounds prevailing over your objections.
    • The personal data has been processed unlawfully.
    • The personal data must be deleted for compliance with a legal obligation.
    • Personal data has been collected in connection with the provision of information society services under Union or national law.

    It is possible that, following the request for data deletion, SKY SERVERS SRL will anonymize this data (thus removing its personal nature) and continue processing for statistical purposes.

  5. Right to Restriction of Processing: You have the right to obtain from SKY SERVERS SRL the restriction of processing in certain situations:
    • You contest the accuracy of the data, for a period enabling the verification of its accuracy.
    • The processing is unlawful, and you oppose the erasure of personal data, requesting the restriction of their use.
    • SKY SERVERS SRL no longer needs the personal data for processing, but you require them for the establishment, exercise, or defense of legal claims.
  6. Right to Data Portability: You have the right to receive personal data in a structured, commonly used, and machine-readable format, as well as the right to have this data transmitted by SKY SERVERS SRL to another data controller, to the extent that the legal conditions are met.
  7. Right to Object:
    • You can object at any time, for reasons related to your particular situation, to the processing of your data based on the legitimate interest of SKY SERVERS SRL or for the performance of a task carried out in the public interest, except where SKY SERVERS SRL demonstrates compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
    • You have the right to object at any time, free of charge and without justification, to the processing of your data for direct marketing purposes.
  8. Right not to be Subject to Automated Individual Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  9. Right to Lodge a Complaint: You have the right to address the National Supervisory Authority for Personal Data Processing or the competent courts if you consider it necessary.

For any additional questions about how personal data is processed and to exercise the rights mentioned above, please contact the email address: legal@sky-servers.com. This website uses cookie files. For more information on how these files are used, please access the following link: Cookie Policy.

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